
Pricing and plans 8
The HubSpot example groups loss reasons into timing, fit, cost, and competitor.
Their exact words
* Bad timing * Bad fit * Cost * Competitor
A price statement may conceal risk, timing or internal approval concerns.
Their exact words
risk, implementation, timing, internal buy-in
HubSpot's sales pricing page states the Starter plan includes 500 HubSpot Credits.
Their exact words
500 HubSpot Credits See Details Professional Comprehensive sales software to automate and scale your sales processes
HubSpot's sales pricing page states the Free plan lets you start closing deals faster with time-saving sales tools, free for up to 2 users with no credit card required.
Their exact words
Start closing deals faster with time-saving sales tools you can use for free ₹0 /mo Free for up to 2 users. No credit card required.
HubSpot's sales pricing page states the Professional plan cost shown does not include a required, one-time Professional Onboarding fee, and the Enterprise plan has a separate required, one-time Enterprise Onboarding fee.
Their exact words
*Cost shown does not include the required, one-time Professional Onboarding for a fee of
HubSpot's sales pricing page states the Starter plan supports 5,000 sequences per account with up to 500 email sends per user per day, and LinkedIn actions require a Sales Navigator subscription.
Their exact words
5,000 sequences per account, and up to 500 email sends/user/day. LinkedIn actions require a Sales Navigator subscription.
HubSpot describes shorter contract terms as a possible response to commitment concerns.
Their exact words
month-by-month or quarter-by-quarter terms
HubSpot documents a workflow template that assigns a tier from annual revenue.
Their exact words
assign a tier value based on a company's Annual revenue value.
Routing and scheduling 3
HubSpot's security page states HubSpot has a publicly available SOC 3 report attesting to its commitment to meeting industry standards established by the Trust Service Principles of the AICPA.
Their exact words
HubSpot has a publicly available SOC 3 report attesting to our commitment to meeting rigorous industry standards established by the Trust Service Principles (TSPs) established by the American Institute of Certified Public Accountants (AICPA).
HubSpot lists routing hot event leads to reps on-site.
Their exact words
Routing hot leads to sales reps on-site
HubSpot lists task creation for sales handoffs in post-event workflow.
Their exact words
task creation for sales handoffs
Compliance, security and safety 3
HubSpot's security page states HubSpot has enhanced its CRM platform with a GDPR delete feature that permanently deletes record data, lawful basis to communicate consent tracking, subscription settings, and customizable cookie tracking consent banners to make it easier to comply with GDPR.
Their exact words
GDPR delete” that permanently deletes record data, “lawful basis to communicate” consent tracking, subscription settings, and cookie tracking consent banners that are customizable across regions -- HubSpot makes it easier than ever to comply with GDPR and similar regulations.
HubSpot's products page FAQ states HubSpot provides privacy and security protections on sensitive data that enable customers to operate HubSpot products in compliance with HIPAA, including comprehensive audit logging, advanced authentication features, inactive session timeout, and application level per tenant encryption.
Their exact words
HubSpot provides privacy and security protections on their sensitive data that enable our customers to operate our products in compliance with HIPAA . These include security features like comprehensive audit logging, advanced authentication features, inactive session timeout, account security recommendations, application level per tenant encryption, and more.
HubSpot's security page states HubSpot products are hosted with cloud infrastructure providers with SOC 2 Type 2 and ISO 27001 certifications, among others.
Their exact words
HubSpot products are hosted with cloud infrastructure providers with SOC 2 Type 2 and ISO 27001 certifications, among others.
Integrations and API 16
HubSpot says its CRM supports automatic assignment rules.
Their exact words
automatic lead assignment rules
HubSpot suggests a follow-up in the next fiscal cycle when funding is unavailable.
Their exact words
follow-up early in their next fiscal cycle.
HubSpot suggests splitting the competitor category by named rival.
Their exact words
you might want to break out this reason into "Competitor X," "Competitor Y," etc.
HubSpot advises customizing the example workflow with other company properties.
Their exact words
selecting other properties such as industry and country
HubSpot recommends a dropdown of predefined closed-lost reasons.
Their exact words
You can change Closed Lost Reason from a text field into a dropdown of pre-defined options.
HubSpot recommends letting a prospect finish stating the concern.
Their exact words
Let the prospect share their concern fully before you respond.
HubSpot recommends a concrete next step when a prospect needs time.
Their exact words
pin down a concrete next step before the call ends.
HubSpot's products page lists a Salesforce CRM Integration feature that syncs HubSpot with Salesforce for a two-way integration.
Their exact words
Salesforce CRM Integration Sync HubSpot with Salesforce for a reliable, two-way integration.
HubSpot's sales pricing page states you can integrate your apps, with over 2,000 leading apps and web services available.
Their exact words
Seamlessly integrate your apps Over 2,000 leading apps and web services available
HubSpot's products page states its Payment Processing feature processes payments in 130+ currencies with HubSpot or Stripe.
Their exact words
Payment Processing Process payments in 130+ currencies with HubSpot or Stripe. Automate billing and collect payments directly in your CRM to get paid faster.
HubSpot's products page states HubSpot is a customer platform designed to scale with your business, from a one-person business to a 2,000+ employee enterprise, with marketing, sales, customer service, data management, and content management features.
Their exact words
HubSpot is a customer platform that’s designed to scale with your business. From a one-person business to a 2,000+ employee enterprise, HubSpot customer platform has the marketing, sales, customer service, data management, and content management features you need to build the best experience for your customers.
HubSpot's ICP tier property records how closely a company matches the ideal customer profile.
Their exact words
shows how close a company matches your ideal customer profile in three tiers.
HubSpot recommends questions to investigate the stated concern.
Their exact words
Ask follow-up questions.
HubSpot recommends restating the objection to confirm understanding.
Their exact words
Restate the objection in your own words to confirm you understood it.
HubSpot suggests passing bad-timing leads back for nurturing.
Their exact words
All of those leads with "Bad timing" deals should be passed back to you for nurturing.
HubSpot distinguishes unclear value from financial risk and internal justification.
Their exact words
the value isn’t clear yet, the financial risk feels bigger than the upside, or the buyer can’t justify the spend internally.
Product and features 4
HubSpot lists attributing new pipeline and revenue to the event source.
Their exact words
Attributing new pipeline and revenue to the event source
HubSpot's sales pricing page states the Starter plan includes 500 calling minutes, the Professional plan includes 3,000 minutes, and the Enterprise plan includes 12,000 minutes.
Their exact words
Calling 500 minutes 3,000 minutes 12,000 minutes
HubSpot's sales pricing page states the Starter plan allows up to 15 total pipelines per account, the Professional plan up to 100, and the Enterprise plan up to 350.
Their exact words
Up to 15 total pipelines per account across object types. Up to 100 total pipelines per account across object types. Up to 350 total pipelines per account across object types.
HubSpot says event tags support segmented follow-up lists.
Their exact words
These event tags enable event-based segmentation, allowing teams to build targeted follow-up lists and measure lead quality by event.
Every line above is a claim HubSpot makes on its own pages, read on the date shown and linked to the page it came from. Open "Their exact words" to see the quote. Prices and plans change, so check the vendor's live page before you buy.
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