Tools / Call recording and conversation intelligence
Chorus
Conversation intelligence bundled inside an existing ZoomInfo contract.
At a glance
- Who it's built for
- Performance-driven sales teams, sold as part of ZoomInfo's go-to-market platform
From our side-by-side comparison; every line links back to a vendor source there.
Pricing and plans 1
ZoomInfo, Chorus's parent company, says it takes a SaaS-based approach to pricing and packages products by the number of licenses and the desired level of data and feature access, rather than publishing a Chorus list price.
Their exact words
ZoomInfo takes a SaaS-based approach to pricing and packaging.
Routing and scheduling 1
ZoomInfo says Chorus helps performance-driven sales teams capture and analyze calls, meetings, and emails to create visibility and drive process change.
Their exact words
Chorus helps performance-driven sales teams capture and analyze all customer calls, meetings, and emails to create visibility, drive process and behavior changes, and deliver bottom line impact.
Compliance, security and safety 1
ZoomInfo says its data practices, which apply across its product line including Chorus, are built around CCPA in the United States and GDPR in the European Union.
Their exact words
This includes CCPA in the United States and GDPR in the European Union, which set the standards for our privacy program.
Integrations and API 2
ZoomInfo says Chorus automatically captures and syncs contacts and communications from the field into the CRM.
Their exact words
Automatically capture and sync contacts and communications from the field to your CRM to gain complete visibility into the relationships that drive revenue.
ZoomInfo says Chorus connects to a customer's existing infrastructure through out-of-box integrations spanning video conferencing, sales engagement, CRMs, and other enterprise software.
Their exact words
Connect Chorus to your existing infrastructure and leverage the power of every interaction with out-of-box, customizable integrations video conferencing, sales engagement, CRMs, and other enterprise software solutions.
Data and coverage 2
ZoomInfo says Chorus records, transcribes, and analyzes calls in real time using proprietary technology.
Their exact words
Chorus records, transcribes, and analyzes your calls using cutting edge proprietary technology that delivers in real-time
ZoomInfo calls Chorus's same-room speaker separation an industry-first feature for identifying multiple speakers accurately.
Their exact words
Industry-First Same Room Speaker Separation: Identify multiple speakers in the same room, ensuring you get accurate insights
Product and features 6
ZoomInfo says teams can set up and customize Chorus Coaching Initiatives to match their sales methodology, and that Chorus proactively surfaces coaching opportunities.
Their exact words
Chorus proactively surfaces coaching opportunities so you can focus where it matters most.
Chorus.ai now redirects to ZoomInfo's own product page, which titles the tool "ZoomInfo Chorus AI: Conversation Intelligence for Sales," confirming Chorus is now sold as a ZoomInfo product.
Their exact words
ZoomInfo Chorus AI: Conversation Intelligence for Sales
ZoomInfo says Chorus's patented Deal Recommendation Engine proactively detects and surfaces deal risk so reps can act on the deals that matter most.
Their exact words
Our patented Deal Recommendation Engine proactively detects and surfaces deal risks, so you can impact the deals that matter most.
ZoomInfo says Chorus is backed by 14 technology patents and describes it as the fastest-growing conversation intelligence product in existence.
Their exact words
Backed by 14 technology patents that leverage proprietary machine-learning, Chorus is the fastest growing Conversation Intelligence product in existence.
The legacy chorus.ai domain no longer hosts its own site; it automatically forwards visitors to ZoomInfo's site.
Their exact words
window.location.href = "https://www.zoominfo.com/products/chorus?ch_source=chorus"
A G2 reviewer quoted on ZoomInfo's own Chorus sales-coaching page says salespeople had an easy rollout because Chorus automatically connects to Zoom.
Their exact words
The salespeople have implemented the platform easily since Chorus automatically connects to Zoom
Every line above is a claim Chorus makes on its own pages, read on the date shown and linked to the page it came from. Open "Their exact words" to see the quote. Prices and plans change, so check the vendor's live page before you buy.
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