Pricing and plans 6
Customer.io's pricing page lists the Essentials plan features as 5k profiles, an AI Agent with core execution skills, 1 million emails per month, 2 object types, the visual workflow builder, email and community support, and basic data integrations.
Their exact words
5k profiles (people + objects) AI Agent with core execution skills 1 million emails per month 2 object types Visual workflow builder Email and community support Basic data integrations
Customer.io's pricing page lists additional usage at $0.009 per extra people or object profile and $0.12 per additional 1,000 emails.
Their exact words
Additional people & object profiles $0.009 Custom Custom Additional 1,000 emails $0.12 $0.12 $0.12
Customer.io's pricing page lists an Enterprise plan for organizations that need dedicated infrastructure and support, with custom pricing reached by talking to sales.
Their exact words
Enterprise Let's talk For organizations that need dedicated infrastructure and support
Customer.io's pricing page lists the Essentials plan starting at $100 per month, billed monthly, for 5k profiles.
Their exact words
Essentials starts at $ 100 per month / billed monthly for 5k profiles For teams getting started with data-driven messaging
Customer.io's pricing page lists the Premium plan starting at $1,000 per month, billed yearly.
Their exact words
Premium starts at $ 1,000 per month / billed yearly For teams scaling across channels with custom workflows
Customer.io's pricing page states early-stage companies that have raised under $10M get a full year free through its Startup Program.
Their exact words
Raised under $10M? Early-stage companies get a full year free through our Startup Program.
Compliance, security and safety 1
Customer.io's security page states its platform is HIPAA compliant and SOC 2 Type II certified.
Their exact words
Our platform is HIPAA compliant and SOC 2 Type II certified.
Integrations and API 1
Customer.io's homepage states the platform works with any AI tool using MCP, CLI, API, or webhooks.
Their exact words
Works with any AI tool using MCP, CLI, API or webhooks.
Data and coverage 2
Customer.io's pricing page states it is trusted by 9,000+ brands around the world to send data powered communication each day.
Their exact words
Trusted by 9,000+ brands around the world to send data powered communication each day
Customer.io's homepage describes the platform as unifying data, messaging, and AI in one platform so every customer interaction becomes a signal to act on for conversion, retention, and revenue.
Their exact words
Unify your data , messaging , and AI in one platform, so every customer interaction becomes a signal you can act on to lift conversion , retention , and revenue
Every line above is a claim Customer.io makes on its own pages, read on the date shown and linked to the page it came from. Open "Their exact words" to see the quote. Prices and plans change, so check the vendor's live page before you buy.
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